Who We Are

About Claratel

Claratel Behavioral Health (formerly DeKalb Community Service Board) is an innovative, community-based behavioral health and developmental disabilities services organization located in Atlanta, Georgia. We offer a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals.

As a public, not-for-profit organization, Claratel operates in more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.

Our staff of physicians, nurses, clinicians, and support personnel are dedicated to helping our clients and their families live fulfilled and productive lives.

We accept the following insurance providers: Medicare w/Medicaid, Medicare w/QMB Medicaid, Medicaid, Amerigroup, Peach State, CareSource, and Peach Care for Kids. We also offer a sliding fee scale for those without insurance that is based on income and family size.

Claratel Behavioral Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Our Mission

Claratel strives to provide the right service, for the right person, at the right time.

Our Vision

Claratel Behavioral Health envisions a community in which disabilities no longer limit potential.

Our Values

  • Providing inspirational leadership in marshaling resources to achieve our vision.

  • Being an industry leader in public sector service delivery.

  • Having talented and well-trained staff that is client and mission focused.

  • Offering a full-service continuum with a collaborative spirit.

  • Being the provider of choice, the employer of choice, and the board of choice.

Our Guiding Principles

  • Learning: Claratel Behavioral Health is a place that challenges people to learn how to be better. We value a culture where staff can take chances on new ideas, provided a safe space for us to make mistakes, and to find ways to help us learn from them.

  • Inclusivity, Diversity, and Opportunities: Claratel Behavioral Health ensures that our clients and staff were in an environment that was inclusive, culturally sensitive, and provided ample opportunity for all to succeed. Provide staff with ways to learn and grow within the organization.

  • Teamwork:  Never make decisions without the input of others, and never ask anyone to do anything that you are not willing to do yourself. Our ability to persevere and be successful depended on our ability to work as a team.

  • Connections: Find a way to connect by taking the time to talk with others and find out who they are as individuals. By investing in making a personal connection, we create a bridge to better understanding, openness, and mutual respect.

  • Do Good: Every effort should be made to ensure that actions are doing the most good for staff and for the clients we serve. By standing on the firm ground of “doing good” you become steadfast and confident in weathering any storm that may come.

Guiding Principles