Who We Are

About Claratel

Claratel Behavioral Health (formerly DeKalb Community Service Board) is an innovative, community-based behavioral health and developmental disabilities services organization located in Atlanta, Georgia. We offer a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals.

As a public, not-for-profit organization, Claratel operates in more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.

Our staff of physicians, nurses, clinicians, and support personnel are dedicated to helping our clients and their families live fulfilled and productive lives.

We accept the following insurance providers: Medicare w/Medicaid, Medicare w/QMB Medicaid, Medicaid, Amerigroup, Peach State, CareSource, and Peach Care for Kids. We also offer a sliding fee scale for those without insurance that is based on income and family size.

Claratel Behavioral Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Our Mission

Claratel strives to provide the right service, for the right person, at the right time.

Our Vision

The Claratel Behavioral Health envisions a community in which disabilities no longer limit opportunities.

Our Values

  • Providing inspirational leadership in marshaling resources to achieve our vision.

  • Being an industry leader in public sector service delivery.

  • Having talented and well-trained staff that is client and mission focused.

  • Offering a full-service continuum with a collaborative spirit.

  • Being the provider of choice, the employer of choice, and the board of choice.

Our Guiding Principles

  • Learning: Claratel Behavioral Health is a place that challenges people to learn how to be better. We
    value a culture where staff can take chances on new ideas, provided a safe space for us to make
    mistakes, and to find ways to help us learn from them. Having talented and well-trained staff that is
    client and mission focused.

  • Inclusivity, Diversity, and Opportunities: Claratel Behavioral Health ensures that our clients and staff
    were in an environment that was inclusive, culturally sensitive, and provided ample opportunity for all
    to succeed. By providing our staff, clients, and board with opportunities to learn and grow, Claratel
    behavioral health is the provider of choice, the employer of choice, and the board of choice.
    .

  • Teamwork: Never make decisions without the input of others, and never ask anyone to do anything that
    you are not willing to do yourself. Our ability to persevere and be successful depended on our ability to
    work as a team.

  • Connections: Find a way to connect by taking the time to talk with others and find out who they are as
    individuals. By investing in making a personal connection, we create a bridge to better understanding,
    openness, and mutual respect. Through collaboration and connection with our community, we provide a
    full continuum of services.

  • Do Good: Every effort should be made to ensure that actions are doing the most good for staff and for
    the clients we serve. By standing on the firm ground of “doing good” you become steadfast and
    confident in weathering any storm that may come.

Guiding Principles