Who We Are
About Claratel
Claratel Behavioral Health (formerly DeKalb Community Service Board) is an innovative, community-based behavioral health and developmental disabilities services organization located in Atlanta, Georgia. We offer a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals.
As a public, not-for-profit organization, Claratel operates in more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.
Our staff of physicians, nurses, clinicians, and support personnel are dedicated to helping our clients and their families live fulfilled and productive lives.
We accept the following insurance providers:
- Medicare w/Medicaid
- Medicare w/QMB Medicaid
- Medicaid
- Amerigroup
- Peach State
- CareSource
- Peach Care for Kids
We also offer a sliding fee scale for those without insurance that is based on income and family size.
Claratel Behavioral Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
Our Mission
Claratel strives to provide the right service, for the right person, at the right time.
Our Vision
Claratel envisions a community in which disabilities no longer limit opportunities.
Strategic Focus Areas
- People’s Experience: Claratel Behavioral Health strives to create a supportive, enriching environment where individuals receive exceptional care and feel valued and prioritized in every interaction. We actively involve our stakeholders in continually developing and evaluating service delivery to improve and enhance the overall experience.
- Organizational Culture: Claratel Behavioral Health encourages individual accountability, collaboration, high-quality client care, safety, and respect for stakeholders. We embrace innovative practices, technology, and evidence-based approaches to enhance services, improve outcomes, and meet the evolving needs of our community.
- Innovation: Claratel Behavioral Health aims to create an environment that prioritizes connecting people, processes, and technology to lead in innovative service delivery and improved outcomes. We are committed to expanding the range of evidence-based practices and employing a variety of strategies to monitor program effectiveness.
- Fiscal Accountability: Claratel Behavioral Health emphasizes responsible stewardship of financial resources by aligning spending with budgetary priorities and maintaining sustainable practices that support long-term operational continuity and mission fulfillment. Our financial decisions are guided by transparency, accountability, and a commitment to maximizing the impact of every dollar invested.
Guiding Principles