Internet Privacy Practice Notice

Internet Privacy Practice Notice

Thank you for choosing to be part of our community Claratel Behavioral Health (“Company,” “we,” “us,” “our”). 

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please get in touch with us at When you visit our website or (the “Website”), and more generally, use any of our services (the “Services,” which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. 

In this privacy notice, we seek to explain to you in the most straightforward way possible what information we collect, how we use it and what rights you have about it. We hope you take time to read it carefully, as it is essential. If there are any terms in this privacy notice that you disagree with, please discontinue the use of our Services immediately. This privacy notice applies to all information collected through our Services (which, as described above, includes our website) and any related services, sales, marketing, or events. 

Please read this privacy notice carefully as it will help you understand what we do with our collected information. 

  • WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us. In Short:  We collect personal information that you provide to us. We gather personal information that you voluntarily supply to us when you register on the website, express an interest in obtaining information about us or our products, programs, and Services, when you participate in activities on the website or otherwise when you contact us. The personal information we collect depends on the context of your interactions with us and the website, your choices, and the products and features you use. The personal information we collect may include the following:
  • Personal Information Provided by You. We collect names, phone numbers, email addresses, and other similar information.
  • Payment Data. We may collect data necessary to process your payment if you make donations or purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. All payment data is stored by PayPal or another payment processor. You may find their privacy notice link(s) here: All personal information you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
  • HOW DO WE USE YOUR INFORMATION? We process your information for purposes based on your consent. We use personal information collected via our website for various business purposes described below. We utilize the information we gather or receive:
  • To send you marketing and promotional communications. We and our third-party marketing partners may use the personal information you transmit to us for our marketing purposes if this is your marketing preference. For example, when you express an interest in obtaining information about us or our website, subscribe to marketing, or otherwise contact us, we will collect personal information from you. You can opt out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS” below).
  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and location and to measure its effectiveness.
  • WILL YOUR INFORMATION BE SHARED WITH ANYONE? We only share information with your consent to comply with laws, to provide you with programs and services, to protect your rights, or to fulfill business obligations. We may process or share the data that we hold based on the following legal basis:
  • Consent: We may process your data if you have given us specific consent to use your personal information for a particular purpose.
  • Legitimate Interests: We may process your data when reasonably necessary to achieve our legitimate nonprofit interests.
  • Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 
  • DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? We may use cookies and other tracking technologies to collect and store your information. We may employ cookies and similar tracking technologies (like web beacons and pixels) to access or store information. details on our “Cookie Notice” sets out distinct information about how we use such technologies and how you can restrict certain cookies.
  • DO WE USE THE GOOGLE MAPS PLATFORM APIS? Yes, we use Google Maps Platform APIs to provide better service. This Website utilizes Google Maps Platform APIs which are subject to Google’s Terms of Service. You may find the Google Maps Platform Terms of Service here. To learn more about Google’s Privacy Policy, please refer to this link.
  •  HOW LONG DO WE KEEP YOUR INFORMATION? We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. We will only retain your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
  • HOW DO WE KEEP YOUR INFORMATION SAFE? We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the Website within a secure environment.
  •  DO WE COLLECT INFORMATION FROM MINORS? We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data, we may have collected from children under the age of 18, please contact us at
  • WHAT ARE YOUR PRIVACY RIGHTS? You may review, change, or terminate your account at any time. If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: If you are a resident in Switzerland, the contact details for the data protection authorities are available here: If you have questions or comments about your privacy rights, you may email us at 
  • Account Information: We may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements. 
  • Cookies and Similar Technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our website. To opt-out of interest-based advertising by advertisers on our website visit
  • Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list. To otherwise opt-out, you may access your account settings and update your preferences.
  • CONTROLS FOR DO-NOT-TRACK FEATURES: Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice. 
  •  DO WE MAKE UPDATES TO THIS NOTICE?  Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
  •  HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may email us at or by post to: Claratel Behavioral Health, 445 Winn Way, Decatur, GA 30030.
  •  HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by email us at We will respond to your request within 30 days.